Professional Speakers Bureau International

Professional Speakers Bureau International

The Working Bureau with the Working Speaker for the Working Client!

 Space Shuttle Columbia (1.5 Hours)

 This Presentation will look at a lesson that was learned twice, and how upon the second lesson, it was finally learned. Following Challenger, the Space Shuttle Program learned its lesson and improved the power of the Quality Control organization and made important changes to the communication within the organization. As time went by, the production pressures returned in an environment of budget cutting, and the management team became stressed beyond the point of looking and listening for safety signals within the organization. Unfortunately, this accident was a contributor in the retirement of the Space Shuttle Program.
• Complex systems fail in complex ways, and simple explanations of failure are not helpful
• The Paradigm contained in the initial design is difficult to change as a product matures
• Repetitive problems become organizational norms that become discounted with tragic effects
• The Procedures in an organization are no substitute for Engineering Rigor
• The “Engineering Manager” is no oxymoron, but rather the best technician and the best leader
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