Terry D. McGiffin

Professional Speaker, Trainer, and Author


Terry is responsible for leadership and management development at OCLC Online Computer Library Center, Inc. in Dublin, Ohio. A training and development professional for over twenty-five years, Terry has been developing human resources to improve work performance and organizational effectiveness.

Terry has presented hundreds of seminars, workshops, courses, and keynote presentations on leadership, management, training, communication, customer service, sales, quality, and personal development in 31 States and several countries.

Terry's Topics

Customized presentations and seminars available

Terry's most popular topics include

  • Tips to Trainers
  • Effective Training Skills
  • On-the-Job Training Skills
  • Coaching Process to Follow Up after Training
  • Focus on Active Listening
  • Developing a Healthy Self-image
  • How to Maintain and Enhance Self-esteem
  • Using Motivators to Improve Performance
  • Set and Achieve Meaningful Goals
  • Use Time Effectively and Efficiently

Adjunct Faculty Member with Columbus State Community College

  • Training Delivery Skills
  • Management and Supervision
  • Organizational Behavior
  • Human Resources Management
  • Labor Relations
  • Introduction to Business

Business Background

  • Served as Training and Development Manager for several Central Ohio corporations.
  • Established a new Training Department for one of those organizations.
  • Designed and implemented processes for leadership and management development.
  • Conducted train-the-trainer certification seminars nationwide for several years.
  • Earned Masters of Arts Degree in Human Resources Development at The Ohio State University.
  • Completed graduate studies in Communications at Memphis State University.
  • Active member of American Society for Training and Development and International Society for Performance Improvement.


Professional Speakers Bureau International

Tels: (614) 841-1776 • Fax: (614) 846-3803

1112 Firth Avenue Suite 301, Worthington, Ohio 43085

 E-mail : speak@netwalk.com

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