| | | Benefit from 20 years of management efficiency... | Robert C. Harris, CAE, is
chairman of a nationally recognized association management company, founded in 1979. The firm is known for its management efficiency practices for associations. | He is a frequent speaker and trainer, having addressed the American Society of Association Executives, the allied state affiliates of ASAE, the British Society of Association Executives and the European Society of
Association Executives. He is an instructor at the US Chamber's Institutes for Organization Management and teaches "Association Management 101" at Tallahassee Community College. | His books include Building an Association Management Company; How to Influence Florida Government; Incoming President's Workbook; Committees—Secrets for Success; and How to Start an Association.
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| A Sample of Courses and Training | | The Association Self-Audit Program® is designed to guide staff members to audit the systems and omissions, strengths and weaknesses in an organization. The process of assessment is a valuable training tool for an individual or team evaluating operations with an eye for ways to improve and to understand the unique responsibilities in an association. | When should the Self-Audit be performed? Now. It is an excellent process to identify issues that affect budgeting and strategic planning. At a minimum it should be performed every year to compare organizational growth and achievements. And as a training tool, it can be used repeatedly to orient new staff to association operations. | | Board members are eager to learn about avoiding liability, interpreting finance reports, working with staff, and making committees work, for example. Empower your leaders with knowledge by having Robert Harris share case studies, experience, efficiency tips, trends and headlines. He is also
able to help an organization create a leadership orientation manual for use as a reference and training tool for volunteers and staff. |
| - Regional Self-Audit Seminars
| A 3-hour seminar on efficiency, internal operations and documentation. It is often sponsored by national associations for chapter leaders, and by state association societies for local nonprofits. | Described by seminar attendees as a cross between "Advanced Association Management" and "Association 101," the presentation uses case studies,
headlines, best-practices and participant interaction. Handouts include valuable reference documents as well as the 125-question self-audit document. | | Harris will facilitate your organization's strategic planning session. He takes a
realistic approach to strategic planning by analyzing resources and the operating environment, then helping to set action steps, committee assignments, and urging accountability and deadlines. | Uniquely, he offers further planning assistance with his availability to assist the plan champions—monitoring future association actions, agendas and budgets for consistency with the
adopted plan. (How many plans have you seen collecting dust on the shelf?) His approach makes certain your plan is turned into achievements. |
| - Association Scoreboarding®
| "How does our association compare?" is the most frequent leadership question. Until now, the common reporting mechanism has been financial reports and audits—consistently measuring the past. | Now associations can use Association Scoreboarding® to measure current performance and to set higher aims. The results can mean
significant improvements for the organization and a better understanding of "where we are and where we are going." |
| What they're saying about Bob... | "When they say you should get one or two good ideas from a seminar, they were not talking about this one. I got about 100 ideas!" | Milwaukee, WI | "Everything I learned, I learned from Bob Harris!"
| Tallahassee, FL | "This is the second time I've attended your self-audit seminar and I'll come back a third time. It's great food for thought and for taking positive actions in the association." | St. Paul, MN | "The board wants you to be our permanent consultant!" | Tampa, FL |
"...when Bob is speaking I always learn something valuable for my association." | Tallahassee, FL | "This is my fourth year as a board member and you gave me the most useful, practical information I've ever heard." | Canton, OH | "No matter how little or how much experience you have—this seminar will teach you, stimulate you!" | St Paul, MN | "I can't wait to dig in and do the information and systems' audit." | Bismarck, ND | "The audit gave me a tool for getting our board in order, to educate myself, and to train the staff."
| Milwaukee, WI | "I use your AMC book as the guide for my association management company staff." | Arlington, VA |
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