Sales
Training
Your sales people will never be as good as you want them to be
if they don’t know who they are and why they do what they
do. Selling begins long before any contact is made with the customer.
When your sales people get to the point where their presence remains
with their customer even after they leave, then you can consider
them good. Richard teaches the emotional side of selling for your
sales people, not just your customer. His programs are simply the
best at explaining why things work the way they do in the world
of selling.
* Getting Organized
* Controlling Procrastination
* Understanding Fear
* Making a Powerful Presentation
* Avoiding the Sink Holes
* No Limits
Customer
Development
Your customers don’t care how good your customer service
is in your opinion. It’s their opinion that counts! Richard
teaches that customer service is out and customer satisfaction is
in. His programs are written for anyone in business who works to
make customers happy. Developing customers is what growth is all
about. Richard gives you the absolute best information and application
for your growing company.
* The Art of Bringing the Customer Back
* Strengthening the Customer Relationship
* Listening With Your Eyes Wide Open
Leadership/Management
You know leaders need to manage and managers need to lead.
Richard shares some very helpful tools in dealing with your people.
You will walk away with something you can use daily in each of his
programs.
* Retaining and Recruiting Quality People
* Beyond Survival NEW!
* A Day at the Zoo UNFORGETTABLE!
* The Heart of a Leader NEW!
* Effective Communication
* The Promise of Leadership
* Understanding Motivation
Entrepreneur
Series & Home-Based Business
Entrepreneurs are a special breed.
You think differently, dream differently and behave differently.
These programs are for any business owner who wants to be better
at business and at life. Whether you are a franchise owner, small
business owner, network marketer or independent contractor, you
will gain huge value from Richard’s Entrepreneur Series programs.
* Feeding The Spirit of The Entrepreneur NEW!
* Controlling Procrastination
* How To Exit The Rat Race NEW!
* No Limits
* Understanding Fear
* Getting Yourself Organized
* Beyond Survival NEW!
* Avoiding the Sink Holes
Personal
Development
Richard is all about helping people to be better.
Life really is what you make it. Every hour of every day you have
choices to make that affect the rest of your life. You need to know
why you make those choices. Richard’s Personal Development
Programs are written to help you understand you and your life better
so that you can progress in your success journey of life.
* Unpacking Your Emotional Baggage NEW!
* Understanding Fear
* How To Exit The Rat Race NEW!
* The Principles for Building Great Relationships
* The Truth About Stress
Customer
Favorites
These are the most frequently requested programs by Richard's audiences
and work well for keynote addresses or breakout sessions.
* The Art of Bringing the Customer Back #1 Requested Program!
* Getting Yourself Organized
* Listening With Your Eyes Wide Open
* Embracing Change NEW!
* A Day at the Zoo UNFORGETTABLE!
Multi-Day
Programs
These are extra special in the world of presentations. Richard’s
Multi-Day Programs do what a single presentation cannot: give you
time to process and absorb the most amount of information you can
possibly take back home. When you attend one of Richard’s
programs you will do a lot of thinking about yourself and your life.
After a nice dinner and good night’s sleep, you will be more
aware of what Richard is telling you about your life. The Multi-Day
programs are not just more of Richard, they are more of you. Each
program is totally customized and includes reading material and
workbooks. It’s a lasting investment.
Richard’s multi-day programs are specially designed for in-depth
self-discovery and insight, along with positive reinforcement and
encouragement to “stay on course.”
These programs are 4 or 5, 3-hour sessions. This time frame allows
for the participants to be able to absorb, retain and thoroughly
understand the topics as they relate to their individual lives.
Multi-day programs are ideally suited for management training,
leadership retreats and specialty meetings.
* Training the Total Salesperson 5, 3-hour sessions
* Designing and Achieving Your Dream 4, 3-hour sessions
* Piecing Together the Puzzle of Life 4, 3-hour sessions
* The Freedom to Soar 4, 3-hour sessions
Here’s
what Richard’s audiences have to say!
“Richard Flint is a man who helps people gain focus.
He was a hit at the 2003 ABC Education Conferences and ABC has
brought him back for four special programs at the 2004 Convention.
Attend one and you'll want to attend them all...What makes Richard
so special? It's his ability to cut through all the noise to help
people see (and solve) the heart of their problems. It's the 80/20
rule: only 20 percent of what we do really matters. Richard just
helps you figure out what that 20 percent is. It's also the simple
fact that you wish you had more time with Richard--time flies
when he speaks. He's entertaining, poignant and he will reach
you in a way few speakers can on a very personal and lasting level.”
* Allan Freedman
Vice President of Workforce Development
Associated Builders and Contractors
“You are one of the most energetic, expressive individuals
I have ever met. Your presentation methods are so energizing and
invigorating that time passes much too quickly when you are the
featured speaker!"
* Elaine West
Greater Lansing Association of REALTORS
“We thoroughly enjoyed your "A DAY AT THE ZOO”
presentation on July 30, 2003. Your delivery was so engaging that
I lost all track of time and totally engorged our staff. By any
measure you are a very effective speaker and educator. We all
found your comments regarding the different personalities of the
zoo animals especially intriguing. On behalf of Fort Productions,
Inc., thank you for a memorable presnetation and I hope you will
visit us again."
* Frank DiGiola
CEO
Fort Productions, Inc.
“The answer to what happened to our business was in
your program "THE NEXT DIMENSION: CUSTOMER SATISFACTION.”
We stopped growing but we are starting to grow again. I want the
employees to become familiar with your program because it is going
to be our foundation. I am proud of my people because they have
found a way on their own to listen to your tapes every day.
* Gary Carpenter
Kansas Auto Repair
“You were great! Your presentations were exactly what
we hoped they would be…passionate, inspiring and packed
with useful ideas. You filled the members with lots of good information—both
industry-wise and story-wise. As you can see from the evaluations
of your “Bring the Customer Back!” presentations,
you received excellent ratings and attendee comments are simply
the best. We sincerely appreciate your talents as an individual
and as an absolute master of your subject matter.”
* Marcia Arger, Director
Convention and Meetings
Associated Equipment Distributors
“I'd like to take a few minutes to write you and say
'thank you' for the informative and inspiring seminar on NO LIMITS
and LEADERSHIP. Your message left a positive mark on our association....I
must say that of all the educational programs and speakers we
have used over the years, yours ranked #1 with our association.
I personally am enjoying the cassettes and CD we purchased--it
was money well spent.”
o Pamela Johnson
Sacramento Association of REALTORS
“Our 2003 Spring Convention was one of our best-attended
training events ever. Over 2000 retailers attended our breakout
sessions and were very pleased with the learning opportunity.
…A summary of the conference evaluations is still being
complied and so far you have scored in the upper 3’s (with
a 4 being the best) for both your Motivational & Leadership
seminars. Here are a few comments from our retailers:
* “Richard Flint was dynamic, very good presentation
and so much energy”
* "Richard Flint…Fantastic!"
* "Richard Flint was so good that I stayed for his second
session. One of the best presenters ever. Please have him back."
"Thank you for your energy and enthusiasm you brought
to your presentations.”
o Elizabeth Hurley & Karen Johnson
Ace Hardware Corporation
“Thank you very much for helping to make our VMGMA
Conference one of our most successful meetings ever. You started
our meeting with enthusiasm and inspiration and we maintained
this momentum through the balance of our meeting. You were the
most highly rated speaker on our slate. On a 1-5 scale you received
a score of 4.81 on your delivery and a score of 4.61 on your presentation
content. Those scores are particularly remarkable for a full-day
presentation.”
o Lucien W. Roberts, III
Virginia Medical Group Management Association
“Thank you for a great performance at our recent ERA
Gulf Coast Top Agent Retreat held in New Orleans. Having you as
our keynote speaker was the highlight of our meeting....The topic
THE ART OF BRINGING THE CUSTOMER BACK was an excellent choice.
I know the ERA real estate agents could relate to this statement,
”customer care is a promise that goes with being in business."
o Gloria White
ERA Business Consultant
“As usual, you captured their hearts and their minds
at the recent Bay Area Apartment Association Dinner meeting. I
am always amazed at the ability you have to focus 200+ people’s
attention on the matter at hand.”
o Nena Gang
Bay Area Apartment Association
“I really felt the excitement and energy of the audience
while you introduced them to their leadership roles. To quote
some of their feedback:
* “Wonderful”
* “Richard Flint expanded our growth today”
* “Great presentation with Richard Flint”
* “One of the best programs I’ve ever attended”
This is feedback that a program manager likes to hear! We
try to set high standards of excellence in our programming and
bring the best speakers to address our group. I think we succeeded
that with your participation. You sure left a tremendous impact
that will make them remember you for a long time. Richard, thank
you for providing us with a top notch seminar.”
o Aydee Kozak
National Association of REALTORS
“It is always a scary thing being the one to choose
the keynote speaker for your company meeting, and it made me a
bit nervous….I am extremely pleased to tell you that I received
many phone calls, voice mails and cards from people telling me
THANKS for bringing you to our Sales Meeting. Everyone learned
from you, including me and many have already implemented changes
in their lives. I’ve also heard lots of positive comments
about your tapes and materials many of our sales people purchased
from you.”
o Pattie Hackmann
Fidelity National Home Warranty
“Richard, your presentation was the third time you’ve
addressed our members. They haven’t tired of you yet! Neither
have I! You’ll be back again before you know it….You
once again did a fantastic job for me and for the members of the
Casket & Funeral Supply Association. THANK YOU!
o George W. Lemke
Casket and Funeral Supply Association of America, Inc.
"Thank you very much for the informative, inspiring
and uplifting morning you provided for the sales people in Southern
California. They enjoyed your time with them very much and were
able to pull information from you that will help them to continue
to grow as sales people and as people. Thank you so much for you
being you and sharing yourself with our group."
o Debra Estrada
Fidelity National Home Warranty
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