"Writing “thank you” letters to you is getting
routine for the RHTC, which speaks to the high quality and expert
delivery on the very serious topic of Critical Incident Stress
Management It has been our privilege to host ICISF certified trainings
in the North Country and to enjoy the ease and professionalism
in working with the both of you."
Linda Moerschell, BA, MBA, Director, Rural Health Training Center,
SUNY Canton NY
“I gained more knowledge from this course than I could
possible write in this space…can’t wait to take another
course taught by Jim and Jeanne. (I) was never good with the whole
education “thing” (book learning so to speak) and
they made it enjoyable and easy for me, kept my attention –
“Jim and Jeanne were fantastic and they are very knowledgeable
and caring persons.”
Officer, Pennsylvania State Police
"This course is timely, thorough, helpful in both one’s
personal and professional life. Thank you so much. You are a great
duo—I enjoyed the variety of teaching techniques, opportunities
for interaction with other participants, therapeutic use of humor
and personal story, compassion of presenters—and much more."
"Presenters were thorough and grasped the audience’s
attention with their knowledge and had all participants actively
Student, School of Social Welfare, University at Albany, NY
"One of the best classes I have taken since being a corrections
officer—I have been in my field 13 years."
"Bringing personal experience to the learning environment
only strengthens the subject matter. Jim and his wife offered
as much assistance as possible. Overall rating High. Thank you!
Officer, NY Air National Guard
"Opened my eyes to something that I didn’t even know
existed. I initially came to understand my wife’s field
more, but then learned this could be very helpful to me and my
line of work. I am very impressed with this course and think the
public needs to know there is such a thing."
Michael S., Trucking Industry
“Absolutely excellent blend of information and participation.
Thank you very much for all your knowledge and great teaching
style. Excellent format—blend of formal/informal- interactive