Jeri Mae Rowley

A popular speaker and trainer, Jeri Mae weaves together her unique humor and storytelling skills to share practical ideas for business leadership, change management, project management, sales, marketing, communications and customer service.

Each year, Jeri Mae Rowley shares her knowledge with thousands of managers, employees, volunteers and students. The most common comment on her training evaluations: "She's NOT Boring!"

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Programs:

Customer Service

*Service that Sells
*Sales is NOT a Dirty Word
*Citizen Service for Agencies and Schools
*Saddle Up for Service™
*Bridging the Service Generation Gap
*Customer Conflict and Complaints
*Customer Experience: Designed to Delight™

Training

*More for Your (Training) Money
*Train the Trainer
*Powerful Presentations

Communications

*Conflict Is…
*Meetings that Work
*Powerful Presentations

Human Resources

*H.R. Meets Marketing™
*More for Your (Training) Money
*H.R. Rocks™

Leadership

*Lead with a Laugh
*Leading Teams from A to Z
*Conflict Is…
*Your DISC™ Leadership Style
*Team Building with DISC™
*Leading with Emotional Intelligence
*Super Vision™
*Delegation for Results

Personal & Professional Growth

*Hats Off to You! Stress-Buster
*Better Together
*Discovering Your DISC™
*Emotional Intelligence at Work
*Etiquette for Business and Beyond

Marketing

*H.R. Meets Marketing
*Service that Sells
*Marketing “Me”
*Marketing Crash-Course
*Sales is NOT a Dirty Word

Bio:

Your participants and sponsors will say "thank you" for introducing them to Jeri Mae Rowley. She has delighted audiences in 11 states and the US Virgin Islands with her well-researched presentations, audience interaction, story-telling skills and unique sense of humor.

Jeri Mae's earliest lessons in customer service, management, marketing and leadership were learned in her family's 70-year-old western saddle making business. Her wonderful western heritage, outlook and anecdotes charm her audiences with an engaging "Western Wit and Wisdom for the Workplace."

For over fifteen years, Jeri Mae instructed college Small Business, Travel, Marketing, and Human Resource Management courses. Jeri Mae has received local, state and national recognition for success as an educator and leader. She earned her Masters in Human Resource Management. Currently, she is pursuing a Doctor of Education Leadership degree and is researching the role of Emotional Intelligence in Leadership.

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What they say about Jeri Mae:

"The conference attendees left your session, smiling, laughing and singing your praises...The sponsor of your session was extremely excited that her organization had its name associated with “Take Stress by the Horns”…your general session presentation."
John Beatty
North Carolina Tourism Conference

“Jeri Mae was very expressive and fun. I’m a counselor and she’s as good as a year of therapy!”
South Dakota State Tourism Conference Participant

“Amazing! Your ability to get every employee to engage in the interactive sessions while learning the fundamental objectives of team building was just outstanding. Your energy and positive presentation was contagious…You gave us a jump-start to building a cohesive and fun place to work."
Rosie Serna
Chinook Wireless, VP of Customer Service

”Both of your sessions were top-ranked for the whole conference, tied with the feel-good TRIO Luncheon."
Mica Slaven
University of Montana, Western

“Our hats are off to YOU! You really helped make this year’s 5th Annual Human Services ‘Super Conference’ a big success. Your keynote speech was a hit! There were so many wonderful compliments about how much everyone enjoyed it.”
Sherry Stevens Wulf
United Way Executive Director

“Thank you for your presentation on ‘Effecting Change.’ You are a brilliant speaker and your message was valuable for personal as well as professional life! Thank you for all you do for our great community.”
Great Falls Chamber of Commerce