Professional Speaker and Life Strategist
Television Personality and Ms. Cont'l America
Gail Kasper is an internationally renowned Professional Speaker, author, in-demand television personality, and the reigning Ms. Cont’l America. Ranked in the top 12% in the country as a Professional Speaker, according to National Speaker Association statistics, Gail has served as a Contributing Editor to the national magazine, Success, and is the co-author, along with Stephen Covey and Brian Tracy, of the book Mission Possible 10 and author of the audio CD programs Make a Decision to Win and Likeable You. Earning the ranks of an in-demand television personality, Gail has made numerous appearances on NBC, ABC, FOX, CW11, CBS where she was the former co-host of the Emmy award-winning America’s TVJobNetwork, and Comcast CN8 where she hosted the "Ask Gail" segment. She is also the current Host of The Philadelphia Visitors Channel.
Gail has also been chosen as an outstanding woman of 2008, awarded the distinguished honor of Woman of the Year, based on her accomplishments and contributions to society by the ABI International Board of Review which represents over 6000 panelists in over 75 countries. Along with her nationally recognized Speaking and Training programs, her "Ask Gail" life strategy coaching techniques have provided solutions to individuals across the country on even the most challenging personal and professional etiquette dilemmas.
Selling Success: Presenting Maximum Value for Maximum Success
This aggressive sales program has been proven by tracked results providing organizations with a return on investment. The complete Selling Success Program teaches you how to "position" yourself through "value", increasing the level of your presentation to overcome any objection. Along with value of the product and the company, this program takes "value" to the next level, having you present value from your first "hello" until the moment you walk out of the door. You will develop more confident habits that demonstrate personal and professional success. Each segment may be done individually as a 3-hour workshop, or select items may be included in a 50-minute Keynote Speech.
Segment 1: Sales Overview: Outshining the Competition
- Study the 4 reasons people do not buy from us and how to tackle them.
- Learn the "Art of Positioning" - key elements that demonstrate value through a presentation and make closing a natural, not forced part of the sales process.
- Create a structure so that you are always on track and in control of the sales call.
- Learn how to systematically keep their attitude on track.
Segment 2: Prospecting, Referrals, and Networking: How to build your business
- Increase prospecting activity through proactivity, not reactivity, establishing "new" appointments.
- Develop proven prospecting techniques that reach key decision makers.
- Build cold calling skills by telephone or in person through immediate real practice situations
- Acquire a 4-step referral process that gets people talking.
- Learn the art of networking and how to build a networking base.
Segment 3: Rapport: Without a relationship, there is no sale!
- Learn the 3 key elements that build rapport and create a powerful first impression.
- Uncover the rapport-killers and how to avoid them.
- Acquire a technique that teaches you how to sound confident even when you really aren't.
- Learn how to read customer's body language and what your body language is saying to others.
- Acquire the top 10 most powerful words that motivate people to action.
- Perform a relationship-building exercise that builds teamwork and enhances listening skills.
- Learn how to use your industry knowledge to build rapport..
- Develop a technique that sets yourself apart from others and establishes you as the professional, not the amateur.
Segment 4: Determining Needs & Turning "Should Have's" into "Must Have's"
- Take an inside look at how to turn a "should have" into a "must have" so that people don't want "to think about it", they "must have" your product or service
- Create a checklist of questions that not only increases rapport, but uncovers critical needs.
- Master the questioning process by learning the difference between questions and a relationship-based conversation.
- Learn how to interact with a potential customer while in the questioning mode so that you do not break the rapport process.
Segment 5: Presenting Company Value and Solutions
- Develop a personalized statement of value that demonstrates confidence in yourself and your company.
- Practice the 3 steps that present value of your organization and when is the right time to present them.
- Master the solutions step in a way that targets key issues and involves your customer.
- Design a sales presentation book with key components.
- Learn tease and tag words to upsell.
Segment 6: Objections are NOT Rejection…and The Close
- Questioning before the close - how to make it work for you.
- Identify and master key industry objections.
- Learn essential techniques to portray confidence during the objection process.
- Master the 5 components of handling an objection.
As a 50-Minute Keynote Speaker:
Gail has spoken to a wide spectrum of organizations over the years. Each 50-minute keynote speech is customized for maximal impact on the audience. Gail's techniques have proven to motivate audience after audience.
GROWING YOUR BUSINESS IN A STRUGGLING ECONOMY
50-minute Keynote: Employee Level
The challenges in today’s economy have affected the core results within the business sector. Employees are challenged to be creative, resilient, and flexible. Gail shares concrete tools that will help employees utilize their creative resources, stay focused, and increase their productivity.
50-minute Keynote: Management Level
Management today is not only faced with the challenges of today’s business economy, but managing a staff who must deal with its personal and professional repercussions. The strength of management is key to the survival in our struggling economy. Gail provides managers with the essential tools to increase sales, uplift employee morale, and improve communication levels between management and front-line employees. This program will help management achieve results and take action toward the company vision.
MOTIVATIONAL/ACHIEVEMENT: MAKE A DECISION TO WIN!
Ninety-nine percent of audiences asked do have goals they want to attain and do believe they are capable of accomplishing more in their lives? In Make a Decision to Win, Gail identifies what separates those who have success from those who don’t and demonstrates how “extraordinary preparation” and “strategy” must become a way of life. She shares her “rags” to “riches” story, surviving bankruptcy, and thriving in a business where 90% fail in their first year. This speech will leave your team “inspired” to “achieve” and her formulas will provide solutions to tackle the obstacles and choices that interfere with personal and professional success.
The world is lacking good “leadership!” This speech will teach both supervisors and upper management the essentials of leadership development from how to recognize employee strengths to demonstrating a value system that a team will emulate. Audiences will learn how Gail transformed herself from "traditional" management to "progressive" management and how she turned a one-man operation into a 3-division Department, doubling team performance within a 6-month time frame. Gail will share concrete strategies that will increase performance, commitment, and motivate a team.
SELLING SUCCESS SALES PROGRAM:
The competition can be crushing and today, sales representatives must “stand out” and demonstrate value. The sales program, Selling Success, has had both national and international recognition for producing outstanding results and increasing revenues. When hiring Gail, organizations may chose from a variety of topics that include maximizing the sales process, building long-term client relationships, and how to generate new business.
As an Individual Coach and Life Strategist:
Gail will customize coaching sessions to an individual’s needs. Sessions may include but are not limited to: Focus, Motivation, Recognition of Strengths, Resilience, Performance, Personal and Professional Etiquette Situations, or Goal-setting.
As a Corporate Trainer:
Gail has worked with top-ranked individuals and organizations across the country. Training programs are workshop style to promote participation and are either ½ day or a full day. Contact our offices for complete details.
E-MAIL AND TELEPHONE ETIQUETTE
This session is designed to increase the level of communication within a group through e-mail and on the telephone. Participants will learn how to create a message that is easily understood by the recipient, how to inflect tone into their e-mail, how to manage conflict through e-mail, and what to avoid when sending an e-mail. Participants will also gain invaluable skills that will improve their ability to relate on the telephone and create stronger rapport.
HOW TO HIRE GOOD PEOPLE
Have you ever hired someone who you thought would be an excellent employee only to have them quit shortly thereafter … or perhaps you had to fire them? Participants will learn what it takes to not only hire and retain the right person for the job, but the best person for the job. ½ day program
LEADERSHIP Coaching I: Personal Development
Being a good leader and coach starts with a good game plan and building your own personal confidence. Participants will establish increased balance through personal and professional goal setting, increased communication and conflict-resolution skills, assertiveness training, and the ability to manage change. Participants will develop skills that lead to professional advancement. ½ day program.
LEADERSHIP Coaching II:
Learn to build your people through team commitment and achieve RESULTS!!! This seminar takes coaching skills to the next level by training a manager to “lead” and includes all aspects of building employee commitment. ½ day program.
HOW TO DEMONSTRATE CREDIBILITY, COMFORT, & CONFIDENCE AS A PUBLIC SPEAKER
Develop your communication skills and give yourself that personal and professional edge. Experts say that one effective way to attain your goals or get that promotion is to get yourself noticed. This participation-based seminar is designed for anyone from high-level executive groups to front-line employees who are ready to challenge themselves and their abilities in front of a group. Full-day program.
PLANNING FOR SUCCESS: TIME MANAGEMENT STRATEGIES THAT GUARANTEE RESULTS
This program provides participants with the tools they need to more effectively manage their time and their lives. Participants will create more effective habits by developing a daily planning system, obtaining a foolproof formula for beating procrastination, and learn how to set personal and professional goals that stick for life. ½ day program.
GETTING BACK TO BASICS AND DELIVERING EXCEPTIONAL CUSTOMER SERVICE
Internal and External Customer Service Strategies That Guarantee Results!!!
Effective communication skills are essential in the business world. This seminar will focus on both “internal” and “external” customer service. It provides your staff with the opportunity to look first-hand at communication challenges and gives them the tools they need to turn those challenges into opportunities, building a stronger team, increase employee commitment and customer loyalty. ½ day program.
INTERVIEWING FOR SUCCESS
The strongest survive. Today, more than ever, if we are going to command the salary that we deserve, we need to be one step ahead of the rest and be recognized as the "pro" versus the "amateur." This seminar provides the A-Z's of interviewing, "From walking in the front door to asking the right questions." Participants develop confidence and a roadmap for a successful interview that increases their value as a candidate. ½ day program.
|About Gail Kasper:
Gail Kasper is an internationally renowned Professional Speaker, author, in-demand television personality, and the reigning Ms. Cont’l America. Ranked in the top 12% in the country as a Professional Speaker, Gail has worked for leading organizations across the country and has served as a Contributing Editor to the national magazine, Success.
Amongst her literary contributions, she is the co-author, along with Stephen Covey and Brian Tracy, of the book Mission Possible 10 and author of the audio CD programs Make a Decision to Win and Likeable You. Earning the ranks of an in-demand national television personality, Gail has made numerous appearances on NBC, ABC, FOX Business News, CBS where she was the former co-host of the Emmy award-winning America’s TVJobNetwork, Comcast CN8 where she hosted the "Ask Gail" segment, and CW11 New York, where provides expert advice routinely as “Ask Gail.” She has also served as Host of the Miss Teen America Pageant and is the current Host of The Philadelphia Visitors Channel, a member of the National Speakers Association and the International Association of Coaching.
Awarded the distinguished honor of Woman of the Year, based on her accomplishments and contributions to society by the ABI International Board of Review which represents over 6000 panelists in over 75 countries, Gail has been chosen as an outstanding woman of 2008. Along with her nationally recognized Speaking and Training programs, her "Ask Gail" life strategy coaching techniques have provided solutions to individuals across the country on even the most challenging personal and professional etiquette dilemmas. Her step-by-step formulas have motivated individuals to take action and achieve excellence in their lives.
Gail’s extensive charity work, through the Make a Decision to Win Foundation and Pawtographs™, continues to make a difference with Adults, Children, our United States Troops, Animal Cruelty organizations, and the Environment and has led to the establishment of The Beautiful Posters, LLC (thebeautifulposters.com) which helps to raise money for these various humane efforts. To date, Gail has volunteered her time for our Veterans, the Police Athletic League, the American Cancer Society, the Alzheimer’s Association, local Read-a-Thon’s, our Military, as well as many local and national charities and dozens of animal rescue organizations.
Success, however, didn’t come easy for Gail. Her beginnings were humbling, where at the age of 19, she moved to California alone with no job, no car, and no place to call home. Driven to success, Gail repeatedly spent her free time learning new skills at various administrative jobs, and after returning to the East Coast, continued her education, and transitioned to management, Certified Trainer and business owner. Though 90% of Professional Speakers fail in their first year and Gail was in the middle of a bankruptcy when starting her business, today she is ranked in the top 12% of speakers across the country and is a credible source for television media across the Nation, including the #1 Market, New York City.
As a certified speaker and trainer, Gail has become a role model to both adults and students with a speaking program portfolio that touches every person from the front line employee to the president of the company. Her strategies have earned her an outstanding reputation where she has been recognized by ABC as a "Time Management" expert and applauded by organizations across the country for her return-on-investment sales program, Selling Success. As a Life Coach, Gail is known for her ability to read people and can easily identify a person's strengths as well as any obstacles that would prevent them from achieving a goal. Multi-million dollar companies, top CEOs, associations, Ivy League universities, professional sports teams and athletes have adopted Gail’s recommendations with marked results.
What others have said about Gail Kasper…
“Gail’s proven expertise, experience, and ability to analyze and understand situations in her capacity as a successful professional speaker, make her a perfect fit with Success’s mission and goals. Our readers will be able to relate to Gail and appreciate her ability to effectively share her proven strategies for success.”
-Gay Bryant, Editor in Chief, Success Magazine
“It’s been a month since you have spoken to my team of managers, and I am thrilled with the impact of your session. The managers have told me that they see how obstacles hindering their performance were a result of their way of thinking, and that they had a direct influence in removing those barriers. Overall, I have seen a renewed sense of optimism and enthusiasm in setting higher goals and work standards, and more importantly ‘taking action’. I continue to see the influence that you have imparted.”
-Dave Thomas, Regional Manager, Starbucks Coffee Company
“You communicated with a passion and professionalism that sparked genuine personal reflection for our group. Your visit was a real boost to our teambuilding process....having you share your philosophies in person added an invaluable spark that will create real long-term changes in our people.”
-Richard Dyer, President, NBC5 Cincinnati.
"The insight you have provided on our players has been a value to our team and helped me increase their level of performance."
- Jacques Demers, former NHL Stanley Cup Coach
"Gail did a great job. I thoroughly enjoyed the program. Gail was engaging with the audience and made it easy as a listener to stay attentive. The program was "useful" and "easy to apply" in life."
-Dustin Leatherman, Philadelphia Phantoms
"The program was extremely motivating! Gail is a great communicator. I felt as though she was talking right to me."
-Larry Meli, Philadelphia 76er's
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