Barbara Wold

 

International Retail
& Consumer Guru

“Critical new ideas for establishing world-class customer service . . .” Nordstrom Department Stores


The Hottest Topics Going

Topics include customer care, sales and service quality, leadership skills, trends, exceptional customer service, building business relationships and high-level performance. She uses humor and real-life examples to illustrate her very practical points. Over 100 groups a year bring Barbara in to speak.

Barbara is an internationally known speaker to the retail and consumer industries and is an authority on building business success through a customer driven strategy.

She brings commitment, fresh ideas and enthusiasm to her profession by sharing her insights on developing business through creative methods and innovative strategies.

 

Programs

• Leadership Skills . . . Getting People to Think for Themselves and Take Responsibility
• Knock-Your-Socks-Off Customer Service
• Ten Rules for Building Customer Loyalty
• 60 Great Ideas in 60 Minutes
• Cashing in on Customer Loyalty
• Catch the Energy & Release the Potential
• Show Me the Money . . . increase your business by 25% starting NOW!

Every year, A Select Group of Executive Teams, Corporate Conferences, Associations Meetings, Retail Conferences, Franchise Groups and Other Lucky Groups Get to Hear an Electrifying, Customized and Memorial Presentation from Barbara Wold.

THIS YEAR, SHOULDN’T YOUR GROUP BE ONE OF THEM?

 

What they say about Barbara Wold:

Electrifying:
“Dramatic . . . is definitely the word! Your enthusiasm really bubbles over to everyone. The thought-provoking information was presented in such an entertaining manner, the attendees didn’t even realize they were learning something!”
International Council of Shopping Centers

Customized:
“Who would have thought that a speaker outside the industry could say anything that would keep the interest and earn the respect of our battle-hardened auto professionals? You exceeded all expectations!
Fabulous!”

BMW of North America

Memorable:
“The Managers, District Managers and Corporate Officers are still ‘buzzing’ about your unforgettable presentation! The program was informative, motivational, educational, inspirational, entertaining and definitely memorable.”
Skechers

"Barbara was a fantastic experience!”
American Tourister/Samsonite, Inc.

“Barbara Wold was the buzz word all during lunch . . . everyone walked away from the conference with a greater understanding of what customer service means, how it is effected by the changing demographics and the services that need to be offered today.”
BMW of North America

“Fresh new ideas to increase the attendees market exposure, to build their business and increase their customer capture rate!”
AQUA International

“Your insight into today’s trends, teamed with your consumer knowledge made for a dynamic and extremely credible presentation. Thank you for another uplifting and powerful experience. You are always a joy to work with.”
Villeroy and Boch International

“Your presentation brought the audience to life! Your vibrancy and enthusiasm has been inspirational to all of us, the attendees responded particularly, as you speak their language. It was an excellent business decision to hire you as our keynote speaker, as well as order copies of your award-winning publication, THE YEARBOOK for each of our 1000 conference attendees!”
Nexxus Hair Care International

“. . . even before your program, you were busy meeting and talking to the store owners. Your vivacious personality and enthusiasm was spreading through the crowd before they even sat down to breakfast.”
Photo Marketing Association Int’l.

“Wow! Thank you. Your keynote was refreshing, thought-provoking and definitely motivational.”
Nat’l Assoc. of Purchasing Agents

“. . . let me thank you for an absolute ‘WOW’! presentation you made at the Images Fashion Forum in Mumbai.”
Swatch Group (India)

 

Just a few satisfied clients:

Aaron Brothers
AMC Trade Shows
Assoc. of Travel Agents
Atlanta Merchandise Mart
Brighton Collectibles
California Downtown Assoc.
California Pizza Kitchen
Canadian Gift & Tableware Assoc.
CBL & Associates
Christian Booksellers Association
Colonial Properties
Contempo Casuals/Wet Seal
Crown American Realty Trust
Dallas Market Center
Denver Merchandise Mart
Florida Redevelopment Assoc.
Forest City Commercial Develop.
George Little Trade Shows
Golf Merchandising Association
G & W McNamera Publications
Honda America
Hour Glass, The
~H2O+
International Apparel Mart
Int’l Council of Shopping Centers
USA, Asia, South America
Int’l Downtown Association
Jones Lang LaSalle

Luggage & Leather Goods Assoc.
Maine, State of
Malaysia Retailers Association
Mall of America
Manulife Financial
Marcus Evans
Melium Group
Furla, Escada, Stewart Weitzman
Aigner, Hugo Boss, Liz Claiborne
Memory Lane (Am. Greetings)
Merchandise Mart of Chicago
Miller Freeman Trade Shows
Nat’l. Assoc. College Bookstores
National Retail Federation
New England Sports Agents
Promotional Products Assoc. Int’l.
Rocky Mountain Choc. Factory
Rossignol
Russell Corporation, The
Simon/Kravco Group
Singapore Retailers Association
St. John Knits
Stratosphere Casino
Vans Shoes/Skate Parks
Viejas Casino & Outlet Center
Viking White – Husqvana
Western Exhibitors
Westfield America & Asia
World Travel

FOR A FREE PREVIEW VIDEOTAPE, MORE INFORMATION,
DATE AVAILABILITY OR PRICING CONTACT US AT:

Professional Speakers Bureau International

Tels: (614) 841-1776 • (800) 705-0079 • Fax: (614) 846-1377

1112 Firth Avenue Suite 301, Worthington, Ohio 43085

 E-mail : speak@netwalk.com

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